Why Quebec’s Law 25 Matters for Your Business?
- Joe Abdo
- Nov 23, 2024
- 4 min read

As a software development and web design company, you understand that the digital landscape is constantly evolving. With new technologies and tools come new responsibilities, especially when it comes to protecting personal data. One of the most important pieces of legislation affecting businesses in Quebec today is Law 25 (also known as Bill 25), which aims to modernize privacy laws in the province. This law not only impacts businesses that collect and process personal information but also introduces critical changes that affect how you build websites and software solutions for your clients. As JA Services, we specialize in helping companies like yours stay compliant with privacy regulations, ensuring both your products and your operations meet the latest legal requirements.
What is Quebec’s Law 25?
Quebec’s Law 25 (formerly Bill 25) updates the Act Respecting the Protection of Personal Information in the Private Sector to better protect individuals' privacy and personal data. The law introduces several new provisions designed to strengthen privacy protections and make businesses more accountable in how they collect, store, and use personal information.
Some of the key changes include:
Explicit Consent: You must obtain clear and informed consent from individuals before collecting, using, or disclosing their personal information.
Data Security and Accountability: Businesses are required to implement stronger safeguards to protect personal data and demonstrate compliance with the law.
Breach Notification: If there is a breach of personal data, businesses must notify both affected individuals and the Commission d’accès à l'information (CAI) in a timely manner.
Right to Data Portability: Customers have the right to request a copy of their personal data in a machine-readable format and transfer it to another service provider.
As a software development and web design company, JA Services can help you ensure that your digital products and services comply with these updated privacy standards.
Why Does Law 25 Matter for Your Business?
As a software development and web design company, your products likely handle vast amounts of personal information from customers, users, and clients. Whether you’re creating e-commerce sites, building customer portals, or developing mobile apps, complying with Law 25 is essential for several reasons:
Protecting Client Trust: Whether you’re designing a new website or developing custom software, your clients trust you with their data. Law 25 requires businesses to protect that trust by ensuring privacy and data security. Failing to meet these requirements could damage your reputation and lead to client losses.
Legal and Financial Risks: Non-compliance with Law 25 can result in significant penalties, ranging from fines of up to $25 million or 4% of global turnover. By making privacy a priority, you avoid costly fines and legal repercussions.
Competitive Advantage: Adopting strong privacy practices not only keeps you compliant, but it can also differentiate your business from competitors. Clients are increasingly looking for partners who prioritize privacy and are committed to safeguarding personal information.
Global Relevance: As privacy regulations like the GDPR in the EU and CCPA in California continue to shape the digital landscape, having compliant products ensures that your software and websites can serve clients globally. Quebec's Law 25 aligns with these international regulations, so your business will be better equipped to operate beyond provincial borders.
How JA Services Can Help You Comply with Law 25
At JA Services, we specialize in helping software development and web design companies ensure that their projects meet the requirements of Law 25. Here’s how we can support you:
Privacy and Data Protection Consulting: We’ll assess your current processes and products to ensure they comply with Law 25. Whether you’re collecting personal data through a contact form or tracking user behavior on a website, we’ll help you identify areas where privacy protections need to be strengthened.
Designing Privacy-Friendly Websites and Software: As experts in web design and software development, we can help you build privacy into your products from the ground up. This includes:
Implementing privacy by design and privacy by default principles.
Incorporating features that allow users to manage their privacy settings, such as consent management tools and the ability to delete or export their data.
Creating Transparent Privacy Policies: We’ll work with you to create clear, user-friendly privacy policies and consent forms for your websites or software applications. Your customers need to know how their personal data will be used, and we'll help you communicate that in a way that meets Law 25’s explicit consent requirements.
Data Mapping and Risk Assessment: We’ll help you map out where and how personal data flows through your systems. This includes identifying any third-party services you use (like analytics tools or payment processors) and ensuring they comply with privacy standards.
Privacy Impact Assessments (PIAs): For any new projects or features that involve personal data processing, we’ll help you conduct privacy impact assessments to assess potential risks and ensure that privacy risks are mitigated from the start.
Security Features and Data Encryption: We'll ensure that your software and websites are equipped with industry-standard security measures, such as encryption, to protect personal data from unauthorized access or breaches.
Training for Your Team: Ensuring compliance is a company-wide effort. We can provide privacy training for your team, helping them understand the importance of data protection, the legal requirements of Law 25, and best practices for safeguarding personal data.
Incident Response Plans: In case of a data breach, you’ll need to act quickly. We’ll help you create an incident response plan that complies with Law 25's notification requirements, ensuring that you can respond promptly and appropriately.
Key Takeaways
Quebec’s Law 25 is more than just a regulatory requirement – it’s an opportunity for your business to demonstrate a strong commitment to privacy and data protection. As a software development and web design company, complying with Law 25 will help you protect your clients’ personal data, avoid legal penalties, and position yourself as a trusted partner in a data-driven world.
At JA Services, we specialize in helping businesses like yours navigate the complexities of data protection. From building compliant websites to ensuring your software solutions meet privacy standards, we’re here to guide you every step of the way. Together, we can ensure that your business stays ahead of privacy regulations and provides a secure, trustworthy experience for your clients.
